Cyber Crime Investigation in Hong Kong
Cybercrime Investigation, or computer oriented crime, is crime that involves a computer and a network. The computer may have been used in the commission of a crime, or it may be the target. Cybercrimes can be defined as: "Offences that are committed against individuals or groups of individuals with a criminal motive to intentionally harm the reputation of the victim or cause physical or mental harm, or loss, to the victim directly or indirectly, using modern telecommunication networks such as Internet (networks including but not limited to Chat rooms, emails, notice boards and groups) and mobile phones (Bluetooth/SMS/MMS)”.
Digitpol’s Cyber Crime and Security Investigation experts investigate, analyse and recover forensic data from the Internet. Digitpol utilises industry standard Internet monitoring platforms to detect keywords and find evidence on servers globally. Data obtained from cyber channels is most effective when linked to physical evidence as additional proof.
When Digitpol is engaged, we ensure that no digital evidence is overlooked and assist at any stage of an investigation, regardless of the size or location of data sources. Claims of leaks, fraud, cyber espionage, financial tampering, computer crime, employee misconduct, and other illegal or wrongdoing actions require corporations, law firms, and government agencies to deploy digital forensic methods to piece together facts that lead to the truth.
Unauthorised access Investigation
We investigate and analyse unauthorised cyber access or hacking incidents such as when someone gains access to your cloud, server or physical device without your permission. Hackers may gain access to your computer or device through security weaknesses, malware or phishing. Once they have compromised your email, banking or social media accounts, they can change passwords preventing you from accessing your account. Scammers often send out messages impersonating and directing people to fake websites, or asking them to send money. Modern attacks are very sophisticated the fake websites may seem to be genuine.
Malware analysis is the study or process of determining the functionality, origin and potential impact of a given malware sample such as a virus, worm, trojan horse, rootkit, or backdoor. Cyber Criminals may use malicious software (or malware) to monitor your online activity and cause damage to the computer. Malware is often downloaded when people open an infected email attachment or click a suspicious link in an email. Malware can also be used to steal your usernames, passwords or other information, which is then forwarded to a third party.
‘Malware’ is a catch all term to describe different types of malware which include viruses, worms, spyware, trojans or bots. Digitpol's specialised Malware and Virus analysis team trace malware, detect and remove threats and analyse the function and trace data transfer routes.
Sophisticated attacks Investigation
Sophisticated criminals are active daily to exploit vulnerabilities on computers and other devices. Some of the techniques they use include:
- unauthorised access or hacking – when someone gains access to your computer or device without permission,
- malware – malicious software (such as viruses, trojans and spyware) which monitor your online activity and cause damage to the computer,
- denial of service attacks – an attack which floods a computer or website with data, causing it to overload and prevent it from functioning properly. This type of attack is more frequently targeted at businesses, rather than individuals.
DDOS - Denial of service or distributed denial of service attacks Investigation
Cyber attacks are common and often a method seen is a denial of service attack which floods a computer or website with data, which can overload the system or computer and prevent it from functioning properly. Unlike hacking or malware, it generally doesn’t involve access to the computer system. A distributed denial of service (DDoS) attack is a denial of service attack that comes from multiple systems, often a network of compromised computers.
Email Fraud Investigation
Digitpol's Cyber and Fraud Team are certified fraud and forensic examiners and can deploy to assist with all cases related to email fraud, email spear phishing attacks, email scams and on-line related fraud. Digitpol can deploy forensic examiners to investigate hacking, determine how it took place and report the findings, Digitpol ensures that hackers are not active in your network and ensure your user accounts policies and rules are configured correctly to prevent further attacks.
Phishing Attack Investigation
Phishing attacks, email fraud, scams, online fraud happens in most cases when cyber criminals find ways to hack into the email servers or accounts of small and medium companies, often targeting those with business in Asia countries. Cyber criminals gain access to email accounts and search through email accounts looking for sensitive information such as outstanding, unpaid invoices or data relating to financial transactions and business between supplier, vendor and clients. When cyber criminals identify a sale or a due invoice, the fraudsters then send various fictitious emails from the hacked email account or an email address replicated to the original purporting to be in charge of the sale or due invoice to be paid, the fraudster is then asking for transfers of funds into a nominated bank account, usually giving an excuse that there is a problem at the bank and an alternative account needs to be used. It is common that the nominated account is in the same name as the company name or with a very slight change such as an extra letter. It is common the bank account to be in the same city as the victim or client.
Office 365 Phishing Attack Investigation
Digitpol's Cyber and Fraud Team are certified examiners and can assist to all cases related to Phishing attacks, email scams and fraud. Digitpol can deploy forensic examiners to investigate the hack, determine how it took place and report the findings, Digitpol ensures that hackers are not active in your network and ensure your user accounts policies and rules are configured correctly to prevent further attacks.
If your company has been targeted by a phishing attack such as Internet Fraud, CEO Fraud or Email Fraud and Scams and funds have been transferred to a bank account, we can help you, but only if you act fast and if you have the proof. If Digitpol is notified in time, Digitpol will assist to stop the funds from been transferred further and assist with all matters such as reporting the crime to the local Police in the region the funds have been transferred to.
If email fraud, cyber crime or cyber attack happens to you:
You need to respond quickly. Email Fraud in its several formats such as online identity theft, financial fraud, stalking, bullying, hacking, e-mail fraud, email spoofing, invoice fraud, email scams, banking scam, CEO fraud. Cyber fraud can lead to major disruption and financial disasters.
- Report the incident as soon as possible to your local police in the country you reside in. Obtain the Police report or case number.
- If you have lost money, immediately alert your bank the transaction is fraudulent.
- Engage Digitpol to provide you with forensic support.
Digitpol is available 24/7. Phone HK: +85239733884
What Happens When You Report a Case To Digitpol?
If you report a case to Digitpol we will examine the data that you have provided, if evidence exists and we are in position to assist you, we will start an investigation, the first step is the detail all the evidence into a report so that the fraud is clear.
The second step is a report to the Police, you can do this yourself and use our report or we can submit the report on your behalf, to do this we require a power of attorney, once the Police starts an investigation the entire matter is in the jurisdiction of the Police, during this period and in agreement, we may provide additional information or new evidence to the Police.
In the event you have transferred funds to a bank account in Hong Kong, we will issue a notice of the fraud to the banks fraud department.
What are Digitpol's costs to investigate my case?
Digitpol is a private agency therefore we charge for the time to conduct research. The costs is based on our hourly rate of 150USD per hour or an agreed set fee for the case. The first stage of the investigation is an interview, this is a fee of 22USD.
How can I avoid the costs?
If you report the case to the Police there is no costs.
To report the case to Digitpol, is there a cost and what will it cover?
If you report a case to Digitpol using the form below, the cost is 22USD, this covers the time for our agents to read the file, look into the evidence you supplied, in some cases we may ask you for more evidence such as screenshots of the communications with the fraudsters or further evidence related to your case.
In the majority of cases the evidence contains a website or a company, we will start to check the website's meta data and the companies presence in Hong Kong. If you have transferred funds to a bank in Hong Kong and you have presented sufficient evidence of fraud, we will issue a notice to the bank. This fee covers the first stage of an investigation known as an "intake" or "interview", during this we may prepare to present the case to the Police.