IT Support Services in Hong Kong

Digitpol is an accredited provider of IT support services to the corporate sector in Hong Kong. Digitpol provides ICT support, Data Management, Email Services, Cloud, System Administration, Software, Updates, Backups and Security. Digitpol are IT Providers for industry standard hardware and software solutions.

IT support management from Digitpol ensures that our clients can work efficiently and securely at their workstations or on remote applications. We specialise in custom solutions for business environments and work in consultation with our customers. ICT is often a burden for clients,  this often means that we daily monitor our clients IT environment remotely for bugs, admin requests, security, updates, IT issues and handle the staffs requests. By remote monitoring, we immediately see if there are any errors, security issues, email server problems or issues such as login failures or a general IT problem or malfunction, when we see an issue, we take action instantly on it. Depending on the size of your ICT structure, some of our clients choice for on premises staff or periodic monitoring of IT systems on-location, in these scenarios we deploy a member of our team to your location daily or visit your location once a month and check everything is in order and carry out updates and fixes.

ICT Specialists

At Digitpol, we know every aspect of IT from digital forensics to security, we recognise high-quality IT solutions and premium brands by testing applications before we provide them to our clients, this testing requires specialist and in-depth knowledge of cyber and digital components. Digitpol's IT specialists are fully certified in cyber security, computer forensics, network forensics, installation and repairs for the brands that we use in the IT environments that we build and monitor.

At Digitpol, we incorporate cyber security into all our IT support services as cyber security is a critical part of daily running of IT systems. Digitpol's managed solutions offers a total holistic security approach with a 24/7 response team. Our IT Support provides phone and remote assistance 24/7, our support service solves any problems or bugs and provides tailor made solutions for your specific needs.

 

Internet

Digitpol provides the highest quality in secure internet connections for business environments. We provide Internet for applications that work in the cloud, make phone calls over the internet (VoIP), Video connections. We have secured products available.

Cloud

At home, on the road or at the office? Our cloud solutions ensure yous business has access to your files anytime and anywhere. We have several possibilities, cloud installation on-location, hybrid cloud and ultra secured cloud services.

 

IT Installation

Digitpol provides the corporate sector with IT products from workstations, servers, storage, laptops, mobile and with enterprise software. Our services include the supply of industry expert hardware and software, installation, configuration and IT management.

System Administrator

System admin's is often a burden for firms, therefore we handle the entire IT system administration from workstation full disk encryption keys, logins, backups, fault finding, software updates, email issues, on demand support. We periodically schedule appointments for system management on location or we appoint a member of our team to stay on your site.

What is IT Support

IT Support refers to services provided to users of Internet and computing related technology products or services, such as computers, workstations, servers, setup, configuring, installation. In general, IT technical support provides help regarding specific Internet problems with an IT product or service.

Why Digitpol

Digitpol started in 2012 with one important mission: making the internet safer. Today, Digitpol is one of the world's leading providers of Cyber Security, Intelligence, Risk and Investigation services. Digitpol offers reliable, practical and affordable cyber security solutions for both small and large SME organizations. Digitpol has developed security solutions based on real time attacks, with all this knowledge we are certain we can provide solid IT support for your organisation.

First things first

All aspects of our work processes, organization and operations are oriented towards our customers\' needs.