Claims Investigation & Insurance Fraud
Digitpol's Hong Kong office offers car insurance claim investigation for Insurance companies, government and brokers, we investigate modern sophisticated insurance fraud and digital insurance fraud which is a growing and significant problem in Hong Kong and globally. Our vehicle expert teams can assist establish the facts of a claim, verify the vehicle has been involved in the claim and that the damage is related to the claim.
These fraudulent claims affect everyone as the costs of insurance rise, so our aim is to try and help with this ever growing problem. We are able to offer digital forensics to recover the digital traces on keys, cars, ECU's, we combine digital investigation with discreet covert surveillance to establish the facts and build a case for our client.
Digital Fraud Detection
We specialise in Digital Investigation of Motor Insurance Fraud. We are experts in the analysis of “staged collisions” where a vehicle has been reported as crashed, however the collision never happened. We deploy digital forensic methods to undercover the traces stored in vehicle modules. We recover the last events such as any collisions and can identify the vehicle's engine temperature at the time of the collision, the KM reading and the time and date the collision took place. These parameters often assist claims handlers to solve or verify claims. In some cases a fraudulent claim can be detected.
Keyless Theft Investigation
KEYLESS entry car theft is gaining proliferation across Europe and Asia as more criminals are using radio transmitters to perform ‘relay’ car hacks to steal high end vehicles. Car Crime Criminals are exploiting the vulnerabilities of keyless entry system using pairs of radio transmitters by capturing the signal from the car’s fob. The crime can happen close to the owner without their knowledge or by a relay attack.
Keyless entry allows drivers to open and start the vehicle without even touching the fob or even removing it from their pocket. Fraudulent claims whereby the owner provides a non-original key to the insurance company are growing. To verify the key, Digitpol can check if the key belonged to the reported stolen vehicle. In some cases the key was not from the reported vehicle.
What is Insurance Fraud
- The policyholder.
- Another driver.
- A repair person.
- A medical professional.
How Can We Help?
We work directly for Insurance, Legal or Police agencies we can be engaged to provide support with the following areas:
- Examine the vehicle for digital traces of an accident
- Discover by digital traces where the accident took place (2016 +)
- Examine the key to determine the idenitity by digital data
- Examine the instrument cluster to recover Mileage fraud and recover the orginal mileage
- Mechanical examination of a motor vehicle
Digital Detection of Crash Data
We are experts in the analysis of “staged collisions” and can recover the evidence if a collision was recorded.
Recover the VIN from the suspected key
We specialise in recovery of identity numbers from transponder chips embedded into modern keys.
Analyse the Crash Speed
We can recover the digital Crash Speed and parameters at the time of the collision.